TERMS
The terms and conditions are applicable to the supply of products made by the Seller, hereafter referred to as Gillies & Mackay Ltd, to the buyer hereafter referred to as the Customer. The Seller means Gillies & Mackay Ltd, East Inchmichael, Errol, Perthshire, PH2 7SP and the company's website, www.gilliesandmackay.com. The Customer means the person(s) or company(ies) to whom this document is addressed.

LEVELLING AND ACCESS
Prior to delivery you should ensure that your site is level and square.
Access to the base must be clear and unobstructed prior to our arrival.
Prices on our list allow for carrying of panels up to a maximum of 50 yards.
It is not always convenient to try and carry buildings through garages, over walls, or over next door's garden!
If access is not clear or the site not level, we shall leave the building for you to assemble yourself.
If you require us to return and erect the building for you, an extra charge will be levied, payable in advance and at  a minimum of £50.00.
If you have a problem with your site, or have any doubts about levelling, please let us know well in advance.

SITE FOR DELIVERY
Please ensure that there is someone available to show us where you would like your shed positioned.
If no-one can be available, please provide us with a site plan prior to the delivery date.
If we do not receive a site plan and your site is not absolutely evident, we shall leave the building for you to assemble yourself. If we need to return to assemble the building for you, an extra charge will be levied, payable in advance and at a minimum of £50.00.

  PAYMENT
Payment is due on day of delivery. If you prefer to pay by credit card please arrange this through the sales office. We accept Mastercard, Visa and Switch. Cheques should be made payable to Gillies & Mackay Ltd. All prices are quoted in Pounds sterling and inclusive of VAT.  Payments not made within one calendar month following delivery will be subject to a 5% surcharge per calendar month on the outstanding amount.

RISK
The risk in the goods shall pass to the Customer on delivery. If goods are being uplifted, the risk in the goods shall pass when the Customer uplifts them from the workshop, at which time the goods should be signed for.

DELIVERY DATES
Any delivery date shall be considered as indicative only, although it is our policy to endeavour to fulful all orders within 30 days. Gillies & Mackay Ltd cannot be held responsible for delays in delivery caused by any other third party.

ACCEPTANCE
a) Unless otherwise specified, all items should be signed for on delivery or uplift.
b) The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods, unless within 10 days after their receipt the Customer shall have notified the Seller that the goods are rejected. (This does not however affect the customers statutory rights.)
c) If no such action has been taken, Gillies & Mackay Ltd shall consider the products being as described, of satisfactory quality and fit for their purposes and may not accept any reject at a later date.
d) If the goods are to be rejected, the Customer shall contact Gillies & Mackay Ltd on 01821 642 713 and arrange for the goods to be uplifted. Only after uplift shall a refund be given or a replacement organised.

CANCELLATIONS
Cancellations are only accepted if made in writing or by e-mail. Cancellations should be made no later than 10 days before the estimated date of delivery. If cancellation is not made within this period, then the order will be considered valid and the Customer will remain liable for the full payment.

PLANNING LAWS
Please note that certain buildings may be subject to planning permission or building control. Whilst we are happy to provide the Customer with diagrams or build-sizes of the various types of building, it is entirely the responsibility of the Customer to look into the planning regulations relevant to his area and to complete the necessary paperwork, if required to do so. Gillies & Mackay Ltd will take no responsibility for the erection of buildings where the correct permissions have not been sought and which may later be subject to a removal order by the relevant planning department.

LAW
These terms and conditions are governed and shall be interpreted in accordance with UK law.

CONTACTING US
If you have any queries about any of the above, please do not hesitate in telephoning us, or e-mailing us at sales@gilliesandmackay.com with your queries.

FINALLY
We reserve the right to decline an order and to alter the designs and/or specifications without prior notice.  Such changes would be made in order to upgrade and improve existing designs.  The designs of the buildings and of any publications are copyright Gillies & Mackay Ltd.

GILLIES & MACKAY LTD have supplied buildings to:
The National Trust for Scotland, The Beechgrove Garden, Angus District Council, Dundee District Council, Perth & Kinross Council, Dundee Teaching Hospitals, Scottish Freshwater Fisheries, NOSWA, Scottish Hydro Electric, BP and Hamilton Racecourse

·          PLEASE REMEMBER :          LEVEL SITE; CLEAR ACCESS AND RE-TREAT YOUR BUILDING.

FREQUENTLY ASKED QUESTIONS:

If you can't find the answer here, just give us a call - 01821 642 713.

WHAT DO WE MEAN BY A LEVEL SITE?

a) First peg out the area in the garden where you want your building to go.

b) Make sure it is the same size as you expect the building to be.

c) Take a piece of timber and lay it across the width of the area.

d) Place your spirit level on top of the timber and take your reading: remember that the bubble should be in the middle of the window.

e) Repeat this process in order to obtain a reading from front to back of the area and also across the diagonals.

f) If the spirit level shows the site to be unlevel, then dig it over again, levelling as you go and repeat from stage a).

It is necessary that any difference in the level should not be more than 4", which is the width of a concrete block.

g) If you have done your best to level the site and still have problems, please phone the workshop for advice.

HOW OFTEN DO I NEED TO RE-TREAT THE BUILDING?

Your building leaves the workshop with a base coat of Butinox. You should re-treat the building as soon as possible following delivery. Thereafter, please follow the manufacturer's guidelines, which can be found on the tin.

WHAT SHOULD I DO ABOUT CONDENSATION WITHIN THE BUILDING?

Some buildings may suffer from condensation, especially if you are using them to house animals, or if they comprise a lot of glass. In order to avoid this please ensure that your building is adequately aired, particularly in the winter months when it will not be used to the same extent.

WHY IS MY FELT WRINKLY?

Firstly, felt, although manmade, responds to climate change in the same fashion as wood: it expands and contracts. Therefore, you will sometimes notice wrinkles and changes in the lie of the felt. This does not affect the life of the felt.

WHY IS MY DOOR STICKING?

Wood is a natural product and expands and contracts in relation to climate change. Therefore, during very wet weather the timber will absorb moisture and expand making the door difficult to close, this may be because it has been cut a little too tight during production. This is not insurmountable. If within your guarantee time, please call us and we shall be happy to rectify this for you. Outwith your guarantee time, please just plane a little timber from the side of the door and it should close without a problem. In order to prevent shrinkage during hot weather, please ensure you treat the building regularly getting the brush into all the nooks and crannies.

Please note that the door may also stick if a corner of the building has dropped. This happens when the original site has not been properly levelled prior to delivery.

WHAT SHOULD I USE TO TREAT THE INSIDE OF THE BUILDING?

You may wish to use the same as is used externally, Butinox. However, if you want to use varnish, please use a clear preservative first and then a vapour-permeable varnish on top, such as Butinox No 4, available from most good decorating outlets.